For customers in Dhaka:

• Same-Day Delivery: If your order total is more than 1500 BDT and the shipping location is within Dhaka city, you are eligible for same-day delivery, provided the order is placed before 6 PM. Orders placed after this time will be delivered the next business day.

• Standard Delivery: If your order is less than 1500 BDT, you should expect to receive your products within 2 business days. This timeframe is a general estimate and can be affected by factors such as weekends, public holidays, and unforeseen delays in the delivery process.

For customers outside Dhaka:

• Expected Delivery Time: The expected delivery time for orders outside of Dhaka is between 3 to 5 days. Please note that this is a general estimate and may vary due to external factors.

Order Tracking and Inquiries:

• Starting the Countdown: For all orders, the countdown for delivery starts from the next business day if the order is placed on a business day. For orders placed on weekends or holidays, the countdown starts from the next working day.

• Tracking Your Order: To get a more specific update on your delivery, please check the tracking information provided with your order confirmation.

• Customer Service: For further inquiries or specific details about your order, please feel free to contact our customer service team.

We are committed to ensuring timely and efficient delivery of your orders and appreciate your understanding of any delays that may occur.

Please read our order cancellation policy.

Please read our return and refund policy